Making a two-way or multi-way switch is easy. Follow the simple instructions that are included with the products. No programming or technical knowledge required. The switches can be un-paired and re-paired to the dimmer units at any time. This system’s flexibility allows you to have multiple switches in a room without interference.

The batteries used in our switches are Panasonic CR2032 lithium coin cells. Even as the battery voltage decreases, and the internal resistance rises over time they will last for years (with normal use). This is near to or equal with the shelf life of the battery.

No, the switches are radio silent until they are flicked on/off. The radio signal takes approximately two one-thousandths of a second to complete. They operate in the 2.4GHz band which supports many devices using frequency hopping to avoid interference.

Absolutely. None of our products are defined as medium or high-risk articles (under the Electricity (Safety) Regulations 2010). The products have been deemed safe by way of conformity with AS/NZS 60669.2.1:2013 and all radiocommunications requirements have been met. Supplier documentation and technical references for both electrical safety and radio compliance can be supplied on request via our contact form

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All items have a 1-year replacement warranty.

The hardware cost is in the same order as a conventional wired system with added benefits being all dimmable and substantially less wiring – a huge labour cost saving.

GEM products are designed in New Zealand and manufactured in China. 

Yes, the Switch Modules can be attached to multiple gangs and the Surface Mount Switches come in up to 4-gang. In a normal system a multi-gang switch minimises the amount of cable needed.  
Because our switches are wireless and can be placed anywhere there is less of a need for multi-gang switches (i.e., spread them around the room to more convenient places).

Yes, the on/off only (non-dimmable) controller will work with CFLs.